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Faqs

Some frequently asked questions about online poker...

 Is online poker legal in the UK?

Yes, in the UK and many other countries online poker is both legal and regulated. In other countries, such as the US, the situation is currently under review.

 How can I be sure that online poker rooms are safe?

All major poker sites use advanced technology to protect the integrity and security of their games. Random card generators (RCGs) – machines that generate cards completely at random in online card rooms - ensure the game you are playing is genuine and statistically fair. If anything, the cards dealt online should be more random than in a casino as human (dealer) error is impossible.

 I've registered for an online account. How can I keep it secure?

Protect you password and never reveal your account information to anyone. As with online banking, none of the big poker sites will ever email you asking you to send in your password or other account information. Remember to change your password regularly.

 What happens if am disconnected while playing a hand?

Thesedays it is rare, but depending on your internet connection, you may sometimes lose your connection during play. If your connection does go down, your hand will be automatically folded after a certain period of time. Additional time to act may be allocated in some games, depending on the situation.

 The game I want to join is full. What do I do?

All poker sites offer a wide range of games and tournaments. Usually if a specific poker game is full, you can either put your name on a waiting list t for that game or take a seat at an empty table of that same limit and game. Often, empty tables fill up quickly once one player takes a seat.

 I don't want to risk much cash. Is that a problem?

No. Sensible players start small and gradually increase their bankroll as their game improves over time. One way to limit your financial exposure is to only enter tournaments, where the downside (the money you could lose) is limited to the tournament entry fee. The blinds in cash games for online No Limit Hold'em online start from as little as as $0.01/$0.02.

 Am I allowed to play at the same online table as my friends?

There are no rules preventing this on most poker sites, but you are expected to play just as competitively against your friends as you would against any other player, and you must not share any information about the cards that you hold with them or make any playing agreements in secret (doing so is collusion, which is strictly prohibited). Players who live in the same household, whatever their relationship, must not play at the same cash game table or in the same Sit & Go tournament. In some cases, this restriction will be imposed automatically by the game software.

 How do the poker sites make money?

The main sites that operate in the UK are poker rooms, not casinos. That means you never play poker against the house, only against other players. The poker rooms take a ‘rake’, a very small amount from each pot. This is how they make their money – the more players use their site and the more games are played, the more money they make.

 How do I know how much money is in the pot?

All the main poker sites show the full amount of the pot, including all current bets, on the table screen.

 If I win a hand, can I muck it?

You can usually elect to show or muck your winning hand immediately after winning a pot.

 I've seen chat boxes on poker sites. What are these for?

Chat boxes are designed to make the game more realistic. Just as players around the table talk in live play, so they can do online. However, certain forms of conversation are not allowed. Swearing, solicitation, play money chip sales and spamming are all banned by most online card rooms. Several also insist – as in live play – that English is the only language to be used at the table.

 I've read about hand histories in online poker. What are they?

One of the advantages of online poker is that you can more easily keep track of your game and how you're performing. All the major poker sites offer you the ability to 'request' your hand history for your most recent hands – and sometimes for several hundred hands. Some poker sites offer an ‘Instant Hand History’ (IHH) feature at the tables, which will allow you to review your most recent hands.

 What about loyalty schemes?

Just like big supermarkets, online poker rooms offer loyalty reward schemes for regular customers/players. These usually take the form of points which can be exchanged for entry into real-money tournaments or to buy merchandise in their online store.

 Where can I view upcoming poker tournaments?

Pokerjolt.com carries a calendar of upcoming freeroll tournaments as well as regular information on the best forthcoming tournaments, sit & gos and cash games. Once you've found a tournament that suits you, click on the button here at Pokerjolt to head straight to the poker site hosting the game.

 I'm still learning - may I request more time on a hand?

Usually, tournament players are given a ‘Time Bank’ at the beginning of the tournament. If a player needs a longer than normal time to decide on an action, the player can withdraw from the Time Bank, which depletes as the player uses it in the poker game.

 What happens if the poker site crashes?

In the event of a server crash, the hands in progress at every table will be restored by rolling back these hands. Each player's chip count will be reset to the amount at the beginning of the hand. In special circumstances, when a poker tournament needs to be cancelled because of a crash or some other reason, players will be compensated according to the site's poker tournament cancellation policy.

 Can I start playing online poker right away?

Yes, right now. Simply use the Pokerjolt.com site to find out about the latest sign-up deals available from our affiliate partners. We've negotiated generous bonus deals with all the big poker sites on your behalf...so simply find the offer you're interested in, click the button...and away you go!

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